Privacy Policy

Effective Date: 2/1/2025

At Sonder Consulting Group, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our services.

1. Information We Collect

We may collect the following types of information:

  • Your name, email address, phone number, and company affiliation when you contact us or register for services

  • Notes and insights shared during coaching sessions (confidential and stored securely)

  • Payment and billing details (processed through secure third-party platforms)

  • Website usage data (via cookies and analytics tools)

2. How We Use Your Information

We use your information to:

  • Deliver coaching and consulting services

  • Communicate with you regarding sessions, updates, or scheduling

  • Improve the effectiveness of our services

  • Maintain internal records

We do not sell or rent your personal information to third parties.

3. Confidentiality

All coaching conversations are confidential and will not be shared unless required by law or in cases of imminent harm.

4. Data Security

We take appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction.

5. Third-Party Services

We use trusted third-party services (e.g., Gallup for StrengthsFinder assessments, Stripe or PayPal for payments) that may collect or store data as needed to process transactions or assessments.

6. Your Rights

You may request access to, correction of, or deletion of your personal information at any time by contacting us at contact@sonderconsultinggroup.com.

7. Policy Updates

We may update this policy from time to time. Continued use of our services after changes are made constitutes your acceptance of the revised policy.

Contact Us

If you have questions or concerns about this policy, contact:
Jess Cain, Founder
Sonder Consulting Group
Contact us here